Privacy Policy

Last updated: 1/10/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:

  • Personal information (name, email address, phone number)
  • Payment information (processed securely through third-party providers)
  • Property preferences and booking history
  • Communication records with hosts and our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

  • With hosts when you make a booking
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@smassglobal.com
Phone: Contact us via email
Address: Accra, Ghana