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Have questions about Smass Hub? Need help with your booking or hosting? Our friendly support team is ready to assist you 24/7.
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Contact Information
Office Address
Amrahia, Adenta Municipality
Accra, Ghana
Phone Numbers
Main: +233 549 514 616
Support: +233 547 910 720
Business Hours
Monday - Sunday: 8:00 AM - 6:00 PM
24/7 Emergency Support
For urgent matters related to active bookings or emergency situations, our emergency support line is available around the clock.
+233 999 000 111Frequently Asked Questions
Find quick answers to common questions. Can't find what you're looking for? Feel free to contact us directly.
How do I book a property?
Simply browse our properties, select your desired dates, and follow the booking process. You'll receive instant confirmation.
What if I need to cancel my booking?
Cancellation policies vary by property. Check the specific policy during booking or contact us for assistance.
How do I become a host?
Visit our "Become a Host" page to get started. The process is simple and takes just a few minutes to complete.
Is my payment information secure?
Yes, we use industry-standard encryption and secure payment processing to protect your financial information.
What support is available during my stay?
Our support team is available 24/7 to help with any issues during your stay. You can reach us by phone, email, or chat.
How do I contact my host?
Once your booking is confirmed, you'll receive the host's contact information and can message them through our platform.
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